Frequently Asked Questions

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How can I contact you?

We're here to help! Shoot us an email at kidskoolsofficial@gmail.com, and we'll get back to you within a day (< 24hrs).

Which toys are right for my child?

Our educational toys and games are designed for different age groups, from curious toddlers to budding elementary schoolers. Each product listing clearly indicates the recommended age range, making it easy to find the perfect match for your little one.

How do these toys make learning fun?

We handpick educational toys that spark joy and encourage learning through play. They're designed to nurture problem-solving, critical thinking, creativity, and fine motor skills. Many even introduce STEM concepts, fostering an early love for science, technology, engineering, and math.

Can I return a product I don't love?

Absolutely! We offer a hassle-free 30-day return policy. If you're not thrilled with your purchase, simply return the item within 30 days in its original condition (tags on, packaging intact). Please note that certain items like perishable goods, custom products, and personal care items cannot be returned. Check out our full refund policy for more details.

How long does it take to get my refund?

Once we receive and inspect your return, we'll let you know about the refund approval. If approved, your refund will be processed within 10 business days and credited back to your original payment method. Please keep in mind that your bank or credit card company might take some additional time to process the refund.

Can I swap a product for another one?

If you'd like a different item, the quickest way is to return the current one and place a new order for the desired product. This ensures you get the perfect toy without delay.

Do the products come with a warranty?

Most of our products come with a manufacturer's warranty. You can find the specific warranty details on each product page. If you have any questions about a product's warranty, don't hesitate to contact us. We're happy to assist!

How long will it take for my order to arrive?

Shipping times vary depending on the product and your location. Generally, it takes between 7 and 20 business days for delivery. However, please be aware that unforeseen circumstances like customs clearance or postal delays can sometimes extend shipping times.